Crediting a forwarded slip
A renter can forward the payment slip. You match its bank reference to the spot, and Letnook makes that reference single-use.
Read the reference
Open the slip and copy the bank reference exactly as shown. Choose the spot and rail in Letnook, paste the reference, and confirm the credit.
Why it cannot be credited twice
Letnook records the reference in the book's settlement history. A second attempt with the same reference is rejected, even if someone forwards the same slip again or chooses another spot.
- Check the spot code and amount against the slip.
- Use the reference from the bank, not a message timestamp or a note you invented.
- If the bank issued a correction, use the new bank reference and keep the original record visible.
Read next
Getting paid with the right code
Choose the payment code for your market in Letnook: PromptPay, QRIS, Pix, VietQR, KHQR or your own banking-app code.
NextThe collection round
Use Letnook's collection round to work through paid, due and overdue spots, see missing inputs and record what has arrived.
NextClosing the period
Close a Letnook period after collecting what arrived. The app files the history, rolls readings forward and carries unpaid balances into the next period.